People shaking hands at a board meeting

Careers

If you’re looking for a new career opportunity where you can make a difference in people’s lives, you may find what you’re looking for here at First State Bank.


We've been built on belief since 1884. Many things have changed since then, but our beliefs remain the same.
We believe in rural communities. / We believe in the value of hard work. / We believe in looking you in the eye and telling you the truth. / We believe in doing what's right. / We believe your value has nothing to do with money. / We believe how you treat people matters. / And we believe when we build up our customers, our communities, and each other, we can make a lifelong difference. 
Faith, family, then work.
That's what we always say.
We believe one's faith and family are
most important. They come first.
If you're taking care of those priorities, 
we believe everything else will fall into place. 

THIS IS REFLECTED IN OUR 
WORDS AND ACTIONS.
 
We strive to put people first.
For us, it's not just the right way to 
do business, it's the only way. 
Whether we're talking about the people
in our house, the people on this team, 
or the people in our community, they are 
all family, and deserve to be treated that way.


We believe in each other
This organization can only be successful when everyone on our team is successful. It's not just about numbers on a spreadsheet. It's about helping each other grow and being there for each other. Without that, it's awfully hard to be there for customers. 

There is unlimited potential in this team when we support each other. So we roll up our sleeves. We put our heart into it. And we get the job done. When you're this dedicated, it's easy to trust - to believe - that others are just as dedicated. 

AND THEY ARE.
I'm in.
I believe I can make a 
difference at First State Bank




Current available positions
Job Title: Lead Customer Service Representative (CSR) – Full-Time
Position Grade: 6
Prepared Date: April 3, 2024
Reports To: Banking Center Manager
Approved By: Human Resources

SUMMARY:
Handles all phases of teller operations, savings, demand deposits and loan payments. Requires extensive knowledge of bank operations. Relieves management of some routine duties. Exercises independent judgement in most instances requiring minimal supervision.

ESSENTIAL DUTIES AND REPSONSIBILITIES (including, but not limited to):
• Handles customer transactions quickly, accurately and efficiently and adjusts speed to differences in customer traffic and flow.
• Ensure that all CSR positions are adequately and properly covered.
• Provide advice and instruction for handling CSR duties to ensure customer satisfaction.
• Give input on employee evaluations for CSR’s.
• Provide scheduling for CSR’s and part-time employees for maximum efficiency and minimum cost.
• Has responsibility for vault security.
• Balance cash item G/L account.
• Ensure collection on returned checks.
• Relieves management of some administrative and supervisory duties.
• Ensure that all mail payments and night deposits are processed timely.
• Maintain the cash vault; buys and sells cash to the Federal Reserve and controls the distribution of cash to CSR’s and branches.
• Cashes checks for customers
• Receives deposits and disburses withdrawals from checking and savings accounts
• Accepts payments
• Issues cashier’s checks
• Balances all transactions
• Opens new deposit accounts
• Assists with loan applications from customers for Banking Center Manager to process
• Knows and follows all policies and procedures in completing transactions, minimizing operational errors and maintaining a proper workflow
• Has sufficient understanding of the consumer products and services offered by First State Bank including a comprehensive knowledge of IRA’s
• Presents a neat and professional appearance
• Maintains a neat and orderly work area.
• Applicant must be customer oriented and willing to follow the strict guidelines of customer service at FSB. Applicant also spends time coaching and encouraging positive behavior of other CSR’s.
• Will include other duties as assigned including First State Bank’s Standard of Performance

QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent
Strong interpersonal skills
1 or more years of banking experience 

To apply, please drop off your resume at one of our banking center locations or email jobs@fsb4me.com 
Job Title: Customer Service Representative (CSR)
Reports To: Banking Center Manager
Classification: Non-Exempt
Prepared Date: April 3, 2024
Approved By: Human Resources

SUMMARY:
Handles all phases of teller operations, savings, demand deposits and loan payments. Requires extensive knowledge of bank operations. Relieves management of some routine duties. Exercises independent judgement in most instances requiring minimal supervision.

ESSENTIAL DUTIES AND REPSONSIBILITIES (including, but not limited to):
• Handles customer transactions quickly, accurately and efficiently and adjusts speed to differences in customer traffic and flow.
• Cashes checks for customers
• Receives deposits and disburses withdrawals from checking and savings accounts
• Accepts payments
• Issues cashier’s checks
• Balances all transactions
• Opens new deposit accounts
• Knows and follows all policies and procedures in completing transactions, minimizing operational errors and maintaining a proper workflow
• Has a basic understanding of the consumer products and services offered by First State Bank
• Presents a neat and professional appearance
• Maintains a neat and orderly work area.
• Applicant must be customer oriented and willing to follow the strict guidelines of customer service at FSB.
• Will include other duties as assigned including First State Bank’s Standard of Performance

QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent
Strong interpersonal skills

To apply, please drop off your resume at one of our banking center locations or email jobs@fsb4me.com 
Job Title: Customer Service Representative (CSR) – Part-Time
Reports To: Banking Center Manager
Prepared Date: April 3, 2024
Approved By: Human Resources

SUMMARY:
Handles all phases of teller operations, savings, demand deposits and loan payments. Requires extensive knowledge of bank operations. Relieves management of some routine duties. Exercises independent judgement in most instances requiring minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including, but not limited to):
• Handles customer transactions quickly, accurately and efficiently and adjusts speed to differences in customer traffic and flow.
• Cashes checks for customers
• Receives deposits and disburses withdrawals from checking and savings accounts
• Accepts payments
• Issues cashier’s checks
• Balances all transactions
• Opens new deposit accounts
• Knows and follows all policies and procedures in completing transactions, minimizing operational errors and maintaining a proper workflow
• Has a basic understanding of the consumer products and services offered by First State Bank
• Presents a neat and professional appearance
• Maintains a neat and orderly work area.
• Applicant must be customer oriented and willing to follow the strict guidelines of customer service at FSB.
• Will include other duties as assigned including First State Bank’s Standard of Performance

QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent
Strong interpersonal skills

To apply, please drop off your resume at one of our banking center locations or email jobs@fsb4me.com 
Job Title: Customer Service Representative (CSR) – Part-Time
Reports To: Banking Center Manager
Prepared Date: April 3, 2024
Approved By: Human Resources

SUMMARY:
Handles all phases of teller operations, savings, demand deposits and loan payments. Requires extensive knowledge of bank operations. Relieves management of some routine duties. Exercises independent judgement in most instances requiring minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including, but not limited to):
• Handles customer transactions quickly, accurately and efficiently and adjusts speed to differences in customer traffic and flow.
• Cashes checks for customers
• Receives deposits and disburses withdrawals from checking and savings accounts
• Accepts payments
• Issues cashier’s checks
• Balances all transactions
• Opens new deposit accounts
• Knows and follows all policies and procedures in completing transactions, minimizing operational errors and maintaining a proper workflow
• Has a basic understanding of the consumer products and services offered by First State Bank
• Presents a neat and professional appearance
• Maintains a neat and orderly work area.
• Applicant must be customer oriented and willing to follow the strict guidelines of customer service at FSB.
• Will include other duties as assigned including First State Bank’s Standard of Performance

QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent
Strong interpersonal skills

To apply, please drop off your resume at one of our banking center locations or email jobs@fsb4me.com 
Job Title: Customer Service Representative (CSR) – Part-Time
Reports To: Banking Center Manager
Prepared Date: April 3, 2024
Approved By: Human Resources

SUMMARY:
Handles all phases of teller operations, savings, demand deposits and loan payments. Requires extensive knowledge of bank operations. Relieves management of some routine duties. Exercises independent judgement in most instances requiring minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including, but not limited to):
• Handles customer transactions quickly, accurately and efficiently and adjusts speed to differences in customer traffic and flow.
• Cashes checks for customers
• Receives deposits and disburses withdrawals from checking and savings accounts
• Accepts payments
• Issues cashier’s checks
• Balances all transactions
• Opens new deposit accounts
• Knows and follows all policies and procedures in completing transactions, minimizing operational errors and maintaining a proper workflow
• Has a basic understanding of the consumer products and services offered by First State Bank
• Presents a neat and professional appearance
• Maintains a neat and orderly work area.
• Applicant must be customer oriented and willing to follow the strict guidelines of customer service at FSB.
• Will include other duties as assigned including First State Bank’s Standard of Performance

QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent
Strong interpersonal skills

To apply, please drop off your resume at one of our banking center locations or email jobs@fsb4me.com 





If you are interested in becoming a member of the First State Bank team, please send your resume via email to jobs@fsb4me.com — or submit your resume in person at any of our convenient locations or by mail to:

First State Bank
Attn: Human Resource Dept
19230 St. Rt. 136
Winchester, OH 45697

If you have any questions, please call our Human Resource Department at 937-695-0331.

Thank you for your interest in becoming a member of the First State Bank team. We will review your qualifications and contact you if they match our available position requirements.

First State Bank is an Equal Opportunity Employer.